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Martin Mahler's avatar

I echo what James said, which I think you completely missed in your analysis: gpt-4o now also memorizes questions to get to know you better - the more I use it, the more difficult it becomes for me to switch, since it knows all my history, the questions I asked, what I care about, when I asked them, just like a partner in life.

I’m already personally at a point that I don’t see myself able to move to any other LLM, unless it’s 10x materially better, or GPT raises its prices by 5x or smth.

I can encourage everyone in the comments who is an active gpt user to ask the following question:

“Can you tell me about myself in 400 words”

You’ll be surprised how well it already knows you..

moving into a thought experiment on how the future could look:

I believe everyone will land with their core LLM, who will become their trained life coach or advisor, and it will become the centre piece of all digital interactions, similar to how social media accounts became the key online credentials.

eg. expect to be able to log in into Salesforce using my ChatGPT login details (as I do with google today), and all GenAI features/capabilities in Salesforce will be using my own personalised token.

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James's avatar

A possible moat could be personalisation. If a particular model knows you to the extent that it is significantly more valuable to interact with than a vanilla model then it will be harder to shift to a competitor.

Subject to user consent, personalisation could cover a range of factors such as preferred language style, key interests and knowledge levels so the LLM is closely attuned to how you interact and learn, and can even become a more pro-active partner. I guess this can be captured from questionnaires and learning from interactions.

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